Mcdonald's - Alexandria

One of the greatest McDonald's in the area. Very quick and friendly team. Out of 10+ completed orders over a year I have never had an issue with accuracy or quality of food. Keep it up!

The hispanic manager (too much makeup, looks similar to a clown) is rude as hell. I ordered curbside BEFORE it started lightly drizzling outside. She brought my order to my car and said if I ever order curbside in the rain again, they wouldn’t be bringing my order out. I apologized for having her bring my order out in the rain but she rolled her eyes and went inside. Just rude. You applied to work at a McDonald’s and I guess that means sometimes you have to step outside in a little rain. I think it’s a franchise because this Hispanic manager is always rude and feels like she can speak to customers however she likes.

First off the customer service is bad. The women in the front who give you your food when you are going through the drive through are rude as hell. They do not cook the pies all the way. The pies are basically white when they should be brown. It’s okay for them to NOT understand you when you are speaking clear english but when you can’t understand them they get so mad at the fact that they have to repeat themselves. It’s terrible. If you can’t understand me I repeat myself with no problem and I’m polite about it. I don’t like this McDonald’s. Only thing good is the cookies are always fresh but other than that. The food is always warm not hot enough and the staff are nasty and rude! STOP BEING RUDE!

They are not systematic in taking orders. I got my order later than people who were behind me. Got it only after i reminded the person preparing the orders. By looking at it they don't put the tabs in the order they recieve it and they pick and choose which one they should pack first. I have been there standing and watching it. The one packing needs more training.

I did not know they had started charging for sauces there the employee handing out food was talking bad behind the window about me asking for sauces. She was not being respectful. Drive thru