Generator Paris - SAINT JACQUES

A friend I offered a stay here was forced out and refused to pay back the rest of the 9 days a week. Shame on you! Scam and robbery!

Horrible, I reserved on 22July at 11:57 a.m. by phone to surprise my daughter who was celebrating her 18th on 28 July, I stayed 4minutes 50 with a young woman who explained everything about the reservation. Paying a few euros per person because of covid, this would allow access to the rooftop up to 22 hours etc. She certified me that my call validated the reservation. On July 28th we present ourselves at 7:30 pm and the surprise! no reservation according to them, because there was a private event for 50 people. I'm outraged and overly disappointed because I didn't ask for a confirmation email. It will serve as a lesson but I absolutely do not recommend such a place.

Knowing that I paid €50/night for a 10 bed dorm, I would have expected more. Luggage room which required payment for guests by the hour in lockers. Room smelt of cigarette smoke and was unpleasant. No shared common spaces. Overpriced bars and poor atmosphere. No outside food, so they can charge you even more? Shower with black mould in all corners and a broken fan. Empty and broken soap dispensers in both shower and sink. Nothing but a money making exercise, more focused on monetising your visit than basic hygiene and visitor experience. Take your business elsewhere in Paris this is not where you want to stay.

I really enjoyed my stay in Paris. Location was really good. The metro is just in front of the Hostel. I saw a beautiful sunset at the rooftop. The front desk staff was amazingly friendly, specially Sophie. She took the time to answer all my questions with a big smile. The rooms are very specious and very clean. Cleaning staff was very friendly as well. I really recommend this place while you're in Paris.

Amazing hostel for a good price comparatively to other not so good hostels in the area. The staff was really friendly and helpful. It’s in a safer area, it seems. Although, the area is not as rich with stores or landmarks, but it’s close enough. I would recommend staying here. Is nice that the restroom and shower is in the bedroom. They also have additional restrooms and showers in the hallway. The one thing that would make the place perfect is if there were curtains on the beds. It felt like a very nice hotel.