El Rancho - Dumas

I wanted to share my experience regarding a recent visit to this restaurant. They automatically add a 20% gratuity for parties of six or more and don’t inform you of this charge beforehand. We left a cash tip on the table, so they received both the cash tip and the added gratuity. Additionally, the prices are quite steep, with a chicken strip plate costing $15. For that price, I would prefer to drive to Amarillo for more options. While I appreciate the hard work of the staff, this practice feels dishonest, and because of it, we won’t be returning.

Everything was perfect! Food: 5 stars, Service: 5 stars, Atmosphere: 5 stars.

Nice folks, delicious food and plenty of it. Food: 5 Service: 5 Atmosphere: 3

On a positive note, our waitress was excellent, but it’s hard to overlook the fact that I feel $18 of my money was unfairly taken. Overall, I would rate the restaurant as follows: - Price per person: $10–20 - Food: 3 - Service: 4 - Atmosphere: 3 Shame on you, El Rancho, for this sneaky approach.

The food was really disappointing; I ended up feeling quite sick after trying it. As for the service, it was a dine-in experience during dinner. I spent around $20–30 per person.