Tesco Cafe - Wiltshire

Been sat an hour waiting for breakfast with two young children dreadful . No staff skeleton menu .everyone complaining re long wait food sitting in hatch going cold .

Ordered 2 panini’s and one portion of chips . Very disappointing hardly any filling in panini’s and the chip were dull and tasteless, will not be returning.

Spotlessly clean track and trace/hand sanitizer available. Great crockery food was excellent served hot and great value. Lift available. The staff were excellent. Thank you

So 3 times now that we have visited the cafe, and all 3 have been a disappointment, however today was the worst. we were the only ones there, at around 4pm, our meals took i think 15 mins to arrive and mine had a few items missing due to low stock, and mine arrived COLD. i spent 10 years in the kitchen at a known restaurant chain, and dealing with the limited amount of tables you should be able to cook fresh items with little effort. the items missing were expected as was told they were running low, however given my experience and knowing that these items were not cooked fresh and had likely been sat in the Bain-marie for the cooks entire shift, the beans were stone cold, i asked for 2 extra eggs due to the missing items and it came with one extra, the mushroom was barely able to cut through as it was rubbery, the bacon had seen better days as it was overcooked and flexi hard. and after waiting around 15 minutes or even 10 minutes, thats appalling factor that he literally would have just placed the items onto a hot plate. , when i complained about it, i was expecting something better than the lady just putting it into the microwave, which then cooked all the remaining moisture from the items, the eggs were overcooked, the mushroom was now even more rubbery, the fried bread was now like a rock, the bacon was so hard i was able to tap the knife onto it. i said to my mum, that even though ive been away from the kitchen for about 15-20 years, i could still step into that kitchen , cook fresh meals without a panic, given you have only at max 15 tables, and generally only half or even a 1/4 used during the shift. that sadly is just appalling. and makes me wonder if they are even trained, or even care about what they send out. tescos response was: thank you for confirming that for me. And, I am unsure why my colleagues would have done this, but I know there aren't many staff members on in one cafe sometimes and it can get very busy quite quickly, so this could be the reason behind it.

Dreadful. Bacon in roll really greasy, no cream for the coffee and the state of the loos nearby were equally dire. The loo didn't even have a seat! What is the management doing about the cafe and loos here?