Brewers Fayre - Portsmouth

The restaurant appears to have undergone a nice renovation, but the meal I had was the worst I've ever had. The roast meat was full of fat, the vegetables were overcooked and mushy, the potatoes were undercooked and fell apart when I put them on my plate. The gravy resembled light brown water. The lasagne was disgusting, soggy, and lacked any taste, while the garlic bread was stale.

Not been here for over a year due it being closed from a storm . The refurbished building looks amazing modern and bright and to top that off the service and food matched . If you ever doubted this restaurant before you have to go and see the place . Thank you for a wonderful evening

The only saving grace of this restaurant was the excellent customer service. Unfortunately, the food took over an hour to arrive and was cold and severely undercooked. Despite the restaurant being over half empty, many customers experienced the same problems, with missing components of their meals and desserts being served before their main dishes. The front of house staff tried their best, but it was clear that the kitchen was not up to par.

The customer service at this restaurant is exceptional. Thank you to the staff for taking care of a broken glass from the kids, it was promptly cleaned up. I give a 10/10 for both the food and service. Can't wait to visit again soon.

This is based on the Sunday carvery, only. I prebooked a vegetarian carvery online a week before my visit. I was aware carvery stops at 6pm, so booked for 5pm. On arrival, very friendly staff members attended to my vegetarian bookings and advised our pie would be brought to the table (as this is what was noted on the online menu). What arrived were a small fake chicken patty, with a small jug of gravy. I don't eat fake meat so passed to husband. I was really looking forward to the veggies, but they were all cold and dried out. The cauliflower cheese was tasty but tepid. The dauphinoise potatoes also tasty but tepid. The Yorkshire pud was burnt and hollow. No one was working at the carvery so no chance of to ask for them to be warmed up. Really disappointing meal. We ate and left. We've usually had good meals at this BF, but will avoid the carvery in future.