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Contribuir a la retroalimentaciónLovely food red hot chips amazing never tasted chips like them before in my life and the rest of the meal was delicious go there again and again 20 out 20
Literally loads of staff but as soon as there is a slight queue all the wheels come off. Orders missing food … wait times crazy! That said the Chinese food is excellent. The chip shop side of things isn’t great
I visited kowloon around 8pm for 1 portion of chips. After checking with everyone waiting for orders that i wasn’t jumping the queue i moved to the front. It was extremly busy but the 3 members of staff on the counter never once made eye contact with me or the elderly lady beside me to ask what wanted. She also only wanted chips. After 10 minutes i gave up. Surely drop ins need to eat too
TL;DR: Terrible food with terrible service, chippy with a back room Chinese, old oil and bad order taking. I visited their Workington location (No trip advisor page so reviewing on here) and to start with it was a pleasant enough experience, be don't be fooled. We tried to order their special sweet and sour chicken, which they mistook to be the sweet and sour chicken balls, even though what we asked for was clearly on their menu. There was no attempt by the woman taking the order to clarify what we wanted, she just assumed what we wanted even though we were crystal clear. Once we received the food we left and only realised the mistake once we were long gone. We also ordered a chow mein, fried rice and chips. In regards to the food, it was poor. The chips were greasy and tasted like they were cooked in old oil, they were not the standard Chinese takeaway style chips, but chippy chips, so be aware of that if you ever risk going. The chicken balls, which we were given in error, were equally as greasy and had the same taste of old oil. To their credit, the chicken inside was well cooked and soft. The fried rice was nowhere near the standard of others that I have had. The rice was dry and lacked flavour, the chicken on top was un-inspiring and the minute amount of gravy like sauce drizzled over the top was only enough to save the top centimetre of rice. However, the chow mein was doused in this sauce, it pooled in the bottom of the box once it was empty. The noodles were mushy and the beansprouts were overly crunchy. Would I recommend you go here? As a last resort for a chippy tea, maybe. I would not recommend you at any time order from the Chinese area of their menu, short of maybe ordering a pot of sweet and sour sauce (which surprisingly they didn't mess up).
Ordered the set meal for 2. Shrimp fried rice looked good but prawns tasted of bleach. Sweet and sour pork balls were huge but nothing Chinese about them. Just deep fried sausagemeat with ubiquitous plastic-tasting sauce. Chicken and mushrooms fairly bland and tasteless. This takeaway had been recommended to me. Never again.