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Contribuir a la retroalimentaciónThe restaurant was not very busy, the server was nice the place was clean and the eating was quite good. the one thing that bothered me about my visit was that one of my friends wanted her chicken wings to be coated in hot-honey, the one that she was serving my friend, asked if she could take the hot soak and the honey garlic sauce and she would combine in the tossing dish and that he would fortunately have paid for the extra soaking that they asked the server I don't understand something extravagant customer request, but I literally ordered my wings with hot sauce and honey garlic sauce separated on the side and I paid for an extra sosse the only step missing it was in a bowl of this reason I lost a lot of respect for the restaurant and their lack of customer service
I had the 7 oz steak, that was delicious and perfectly cooked. very cheap. the mais was cold and it was a bad stuffing salad. imitation bacon bits!
I was on the move, so placed an online order at 4:30 a.m. with a pick-up time of 5:55 a.m. at my arrival at 5:52 my order was not ready, not a big thing, as I was a few minutes early; but I did not receive my order until 18:20. when I returned after the first waiting period, the staff ignored me while waiting for me. when I received my order, the food was excellent and fresh, so it seems as if they began to make it as soon as I actually arrived to pick up. I am not sure why online ordering is an option if they have not prepared ordering on the basis of the required timing (which was provided by default from online ordering.) my overall assessment is only fair on the basis of food quality and temperature (excellent,) but a negative experience due to excessive waiting time to get my order when they were given almost 1.5 hours of notification for preparation. this was my first online order with chuck’s I’m willing to have another chance in the hope that this was an isolated incident.
I preordered my food, was told 20mins, showed up 20 mins later and waited at the front door for another 20mins, I eventually went to the bar and asked for my order, 10 mins later the gross soggy and overcooked food was almost thrown at me. This place needs to go under now.
First time I’d eaten at Chuck’s Roadhouse. Great atmosphere and awesome server, Casey. We met Laurie who was the boss and she was very friendly and sweet. The food was so delicious. Two large pieces of fish with a really delicious Caesar salad. (Best I’ve ever had). My date had ribs, chicken wings. So delicious. We will definitely going back.