Shake Shack First National Building Downtown Detroit

I really don't get it. Why were there lines to eat at Shake Shack? It's not that great! It is nice to have a place in suburban square to grab a quick bite when you don't want a full sit down dinner. The outdoor seating is wonderful. It's a good atmosphere as long as you're not sitting directly under the speakers. I love music, but you can't hear conversation at all if you are sitting at the tables directly under the speakers. We moved further away and it was fine. The burgers are pretty good. Similar to Wendy's. They were fresh and hot. The french fries are like frozen Oreida crinkle fries. They were really not worth eating. Pretty disappointing. The chicken nuggets were ok, but so, so fried. I did like the fact that they are white meat and not an extruded nugget like other fast food places. The barbeque sauce was not good. But I'm used to Rays which is so good. My iced tea was refreshing. It's not that it's bad, per se, but I just don't get it's attraction.

Food is always really good!!! Maybe a bit more attention to detail and less-sloppy construction of the burgers but I?m not super picky. However this is about LEROY he was out bussing tables and helping people with the kiosks? answering questions and offering to clear tables or get napkins, straws etc. And he did it all SO nonchalantly and happily!!!! Like he wasn?t annoying or in your face but he wasn?t sulky either. He offered to get us napkins and waters and THEN, he got a free ice cream for my toddler. Out of the goodness of his heart. I have rarely had service like this in any state? I feel like Philly customer/consumer service usually kinda sucks but this was TOP NOTCH. We love Leroy !!!!!

You know that feeling you experience when you've brought a meal and after tucking into it, you realize you just threw your money away? Been in many Shake Shacks, always a great meal, but the Ardmore, PA location, can't give more than a 2 star. The burger was dry, not the usual hot and juicy burger. My strawberry shake, thin like soup, not the thick, you can stand up your straw in. Big disappointment, does not live up to the high expectations I expect from Shake Shake. Two stars for the fries though.

It's not the best burger to ever exist, but it's consistently good. Quality is good too. Literally the worst thing I've had happen to my food is that my bun wasn't all the way on top of the burger lol

?Shroom burger (with added pickles, onions, cherry peppers and no sauce) was the BEST vegetarian mushroom burger I?ve consumed in a restaurant! For meat eaters, the Smoke Shack is a winner. Personnel at this location are fast, friendly, and efficient.