Auchan Arras - ARRAS CEDEX France

December 23, 2022. I was at that cafeteria at 6:30. My 22-month-old girl found a used periodic towel in the playground. While I was cleaning my baby's hands and face, my other daughter went to talk about it to the employees and those responsible who were all set up. I went out of the bathroom and even at the moment I saw their reactions that shocked me and that was without any compassion, they all laughed. I decided to ask the client present and who we were a witness to the scene to give me their name and phone number and then I could talk to a manager so that we can't say that they didn't have the wind of this situation. As I explained to the manager my daughter may have been caught a serious illness), that I was really not well, that I was going to have to take blood and other checks with tears in the eyes, they didn't ask me if my baby is okay and didn't even have an excuse. All they were interested in was to be able to discharge any responsibility by telling me that it was not their fault. Who is responsible for cleaning then? Customers? I wonder if this cafeteria is a big joke since I saw that the employees were clowns and who don't take anything seriously.

Good varied vegetables Food: 5 Service: 4 Atmosphere: 4

Very slow... we have the impression of disturbing them. A cold wolf in a very disappointed room. Better go to dainville. Food: 3

There are less and less choices. The cleanliness and traces on the covers really leave it desired.... The smell and cleanliness of the toilet is really silly!

Large small stop for a simple cheap breakfast before shopping