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Contribuir a la retroalimentaciónA cosy and spacious pet friendly hotel. The staff is friendly and helpful. The only thing I found irritating is, although the walls are perfectly soundproof, the doors aren't. Overall, we had a good time, just sleeping overnight is a challenge.
An excellent team providing good service are badly let down by the condition of the public areas in this hotel. Damaged paintwork and walls, worn out carpet and horribly overgrown gardens negate the quality of service provided. I congratulate the check in staff who took the care to find an alternative room for my elderly mother much nearer the entrance and dining areas. The rooms have been refreshed in the last few years, but it is clear that simple faults are not reported by cleaning staff, or are not put right by the maintenance team. The management of the hotel need to pay much more attention to the maintenance of the whole site.
Lovely hotel. Friendly staff and great service. The beds are comfy and the rooms surprisingly large and airy. Although the hotel is near a road, the rooms were very quiet. We ate dinner in the restaurant and had breakfast, both of which were lovely.
Well located hotel in the leafy Ashford countryside. The front desk was very friendly, the rooms are functional. Free parking directly at the hotel. The cleaning staff does an excellent job and is without exception very friendly. We'd love to come back!
The venue for our wedding and so happy we chose them. The rooms were excellent, the food and drink superb and the staff were absolutely brilliant. Thank you for helping us create the most fun-filled, beautiful and amazing day.