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Contribuir a la retroalimentación Qué le gusta a Isaac Hermann de Sonora Grill Prime-Masaryk:
Este restaurante es muy bonito por dentro y también tienes la opción de sentarte en la terraza exterior. La comida era excelente y bien vale la pena el precio. ¡Sangría deliciosa! ¡Definitivamente regresa! Ver todas las opiniones.
Lo que no le gusta a Eleanora Huel de Sonora Grill Prime-Masaryk:
Lamentable la forma en la que ha decaído el servicio de SG, y eso que es el Prime. La comida pues equis, cara! para lo que pagas esperas algo delicioso y no. El mesero se apareció dos veces en la mesa, muchos tiempos sin que nadie se acercará a ofrecer algo o retirar muertos, sin recomendaciones, pedí una ensalada sin queso y la llevaron con queso cero atención al detalle. El lugar y su ambientación esta perfecto per... Ver todas las opiniones.
While Sonora Prime in Polanco boasts a supposedly luxurious atmosphere and alleged top-notch cuts, my recent experience fell far short of expectations. The biggest letdown was undoubtedly the service. Here's what went wrong: Inattentive Staff: Securing the attention of our waiter was a constant battle. We waited long periods for drink refills, had to flag down someone to take our drink and dinner orders, and even then, simple requests seemed to get lost in translation. Pricey Disappointment: Sonora Prime positions itself as a premium steakhouse, and the bill certainly reflected that. However, the food itself was just average. The steaks, while not cooked to the requested temperature, lacked the exceptional flavor I would expect for the price point. Now, some might say that a nice ambiance can salvage a meal, but even that wasn't quite on point. The music was a touch too loud for comfortable conversation, and the semi-open area felt more like a noisy bar scene than a refined dining experience. Additionally, the lights kept flickering and it was quite cold. Overall, Sonora Prime Masaryk was a frustrating oversell. While there's a glimmer of potential with the high-end ingredients, the inattentive service and underwhelming food quality significantly overshadowed any positives. For the price you pay, there are definitely better steakhouses in Polanco that will make you feel like a valued customer.
El servicio se hace muy tarde y usted tiene que repetir constantemente lo que necesita (sin importar la cantidad de comensales en el lugar) la comida es buena
The food at this restaurant is incredible! The service is spectacular. We enjoyed everything we ordered and finished every last bite. The prices are a bit on the higher side, but it's definitely worth it. We will definitely be back.
We had a wonderful experience at this restaurant in Mexico City. The meat was delicious, and the bean appetizer dip with fresh salsas was a great way to start the meal. The staff were also very accommodating with our three children.
Service at this locations has been trending to the negative, not sure I would return.
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