Sonora Grill Prime-Masaryk - Austin

While Sonora Prime in Polanco boasts a supposedly luxurious atmosphere and alleged top-notch cuts, my recent experience fell far short of expectations. The biggest letdown was undoubtedly the service. Here's what went wrong: Inattentive Staff: Securing the attention of our waiter was a constant battle. We waited long periods for drink refills, had to flag down someone to take our drink and dinner orders, and even then, simple requests seemed to get lost in translation. Pricey Disappointment: Sonora Prime positions itself as a premium steakhouse, and the bill certainly reflected that. However, the food itself was just average. The steaks, while not cooked to the requested temperature, lacked the exceptional flavor I would expect for the price point. Now, some might say that a nice ambiance can salvage a meal, but even that wasn't quite on point. The music was a touch too loud for comfortable conversation, and the semi-open area felt more like a noisy bar scene than a refined dining experience. Additionally, the lights kept flickering and it was quite cold. Overall, Sonora Prime Masaryk was a frustrating oversell. While there's a glimmer of potential with the high-end ingredients, the inattentive service and underwhelming food quality significantly overshadowed any positives. For the price you pay, there are definitely better steakhouses in Polanco that will make you feel like a valued customer.

NOTE: this review is for the resort itself This is a beautiful lodge in a gorgeous setting.

I don't know where to start Let me first start with some positives.

Excelente servicio, comida, ambiente. Porciones abundantes bien preparadas + excelente servicio.

Este restaurante es muy bonito por dentro y también tienes la opción de sentarte en la terraza exterior. La comida era excelente y bien vale la pena el precio. ¡Sangría deliciosa! ¡Definitivamente regresa!