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Contribuir a la retroalimentaciónThe host/owner was a complete j Thought he was just a senior taking his day job (to make ends meet) a little too seriously, then I found out the j was the owner. It makes sense why his restaurant had all these empty tables. Went to Snowshoe Sam’s. They were warm and inviting. Something that Black Diamond lacks.
Our first time at Big White and we decided to check out the Black Diamond bar and Grill. We were a table of 9. We were greeted by the Owner Don who was able to get us a great seat. The menu selections/options were great and the food was amazing. There was great value for the price. If you are looking for a great dining experience at Big White this is the place!
My family was having a lovely stay in big white and I looked to get some takeout. Google says this restaurant does takeout. I called twice and got voicemail but no one from the restaurant answered. I drove to the restaurant and was told that they don’t do takeout. I mentioned that I had called twice before coming and the very unfriendly person behind the bar who I believe is one of the owners literally called me a liar to my face and said that he had not missed any calls and so there was no way that I could have called. It was such an out-of-line interaction and the man literally was going out of his way to be rude and mean-spirited. I am not a fan of reading these kinds of reviews but it was so out of line and completely uncalled for that I had to write this. I hope this guy has a better day tomorrow.
Great food and service except for the manager running the door (bald guy). This season he seems to be increasingly rude and unaccommodating, even when the restaurant is empty. Will probably chose somewhere else next season as our go-to.
We went for dinner with our son and daughter (clearly below 18). When we got seated our son had a bottle of water coming from outside. We were served and the owner came to our table and in just a second and very rude she got his bottle of water and just left the table saying the we could not have anything that was not acquired in the restaurant. She just said that to our son without looking even at my wife or me. No opportunity to say anything. Once we finished our dinner, I went to spoke to her just to say that she was too rude and I did not like it. Only heard that she was the nicest person in Big White. Apart from this, food was good and the service was nice. I will not come back.