Papa Johns Pizza - BOILING SPRINGS

Order to your app and email said it would be ready in 35 minutes. 35 minutes later in the car thru and was told that it was just done now and I have to wait another 15 20 minutes. If I was told the right time to start with, I could wait the long wait much better than sitting on the parking lot in a hot car. And the tracker said it had been picked up???

I called for order and asked for the specials. We ordered three pizzas to go there. When we arrived to pick up, they gave us a much higher price. When I suggested that it wasn't the special price, they told me that they made them extra big and not the big one that was special. That was almost a 20.00 difference. When I said that was not correct, they offered to remake them in great size, but it would take 20 minutes. I told them we didn't have 20 minutes to wait, so we asked ourselves. The lady said I'm sorry. We went without food and they now have 3 pizzas to throw away instead of honoring the special price for their mistake.

I did not call after receiving an email confirmation that pizza order was received and said it was ready. I currently sit here in the car thru now for 20 min with two vehicles. If the personal order is not ready, they should be told to raise or move to the page, so other customers can anleave their order

Ordered a paprika pizza, with onions and green olives. He said it would come in an hour when it was an hour and half an hour. Came with black olives, not with the same people. Pizza came with so little topping and 20 bucks. Get it together. Staff do it as not the customer way.... named Papa Johns got a saurcastic person, they said we don't have green olives, why did you tell us?. Five bucks, he did his job. Choose Dominos next time!

Good food but waiting in the drive thru for over an hour and a half for food is ridiculous. Especially to be told come back in 15 mins and it will be read .