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Contribuir a la retroalimentaciónOrdered food today and got COLD food not even WARM like even called the store about what happened and I wasn’t even done talking the MANAGER whoever was working around 2pm hang up on me? Like the lack of respect for customer and food quality are just down the effin drain never been treated this horribly, COLD FOOD EVEN FORGOT THE DIPPING SAUCE not just once but every freaking time I order from this location it’s always ALWAYS disappointing!!!!!!!! Waste of money ! Never order in this location!
I normally stop at the McDonald's on Richmond Avenue when I'm wanting something quick to eat or heading out of town.Numerous times when I have gone through the drive through either their debit system has crashed and are only able to take cash.I have also ordered 2 big macs and a large fry multiple times and 90% of the time I am told to wait in a numbered spot as they are waiting on the fries.A few times when I given them an order for 2 people they have upcharged certain items, made me park and then when getting the food the worker is confused on what order is who's.
We ordered a serving of fries and a few ice creams, and we've been waiting for 20 minutes.
I've visited this McDonald's several times since it was renovated, and I've noticed that they do not offer drink refills. All the other McDonald's locations provide refills, but this one claims they can't due to COVID—quite frankly, that seems like an excuse. This location is by far the worst in Brandon. The drive-thru service is painfully slow, and they often make you pull forward to a parking spot to wait 20 to 30 minutes for your order, all while they expedite simpler drive-thru orders.
Typically this location is good but they seem to have had some consistent issues with getting orders correct lately.
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