Dunkin' - BRICK

Awesome place made my coffee perfect. A little bit out of of way for me for a dunkin but the coffee is always right.

I enjoy this location very much, but as of recently, the newer employees, I believe I do not know the recipes for the drinks very well, or the food. There has been occasions where they have given me the wrong bagels instead of notifying me that theywere out. : I was handed a white latte instead of a Coco mocha which is supposed to be incredibly dark. I handed it back to thegentleman at the window. He looked at it and give it back to me, saying that there was already cocoa mocha in there. Sadly, whenI left the window, there was nothing, no cocoa syrup in it. Hiding the name of the label since we ordered through the app, andit is a friends account. I hope this location gets better! But as for now : I?m sad!

The service was quite frustrating. The staff seemed unfamiliar with the menu and how the dishes were prepared. They served the food with a lack of enthusiasm, which I can't be the only one to notice. Today, I saw several other customers leaving dissatisfied with their meals as well. Overall, it was a really disappointing experience. Food rating: 1/5.

They are stunned with their peeks on bagels. if you ask for more, they will not add any extra. their bagels are thick and require cream cheese or some spread to swallow. I'm just shopping for bagel shops close by. who orders a bagel with a cream cheese to eat bread?

If i could give 0 stars i would. my bagel was burnt to a crisp with the butter leaking out of both bags, and my coffee of 2 equal 1 skim is now a cream color and over sweet. really upset at this