A&w Canada - Buffalo

Late night bear closing very polite and quick Service: Take out Food: 5 Service: 5 Atmosphere: 5

Bought food, asked for a cup of water, they said it costs $0.65. in Ontario it's illegal to charge a customer for water. Staff were incredibly rude. Food: 1 Service: 1 Atmosphere: 1

The spicy habanero chicken burger is a staple here, but what I love is the diversity of service people they give jobs to... kudos to them for supporting minorities for jobs Food: 5 Service: 5 Atmosphere: 5

We came in late it was about 8 pm. There was a girl serving and a young boy in the back. They were preparing to Close so they were rushing. I understand as the night come to an end, the quality slips a little. But we spent almost $60 here and had to throw out the food. The fries were ice cold, the burgers were slapped together. When handing out our order the girl was not paying attention and put our food on someone else's tray, and then we had an issue because he thought we were taking his food. It was a very long wait for cold fries and rushed burgers. There was no one ahead of us when we first got there so I'm not sure how this place is run, but I would say this is a poor management issue. I will not recommend this place to anyone.

I am so disgusted with the service I received I literally just wanted a cup of water bc I was on break and needed something to drink quickly before my break was over, they charge me 50 cents for the cup which is stupid already because water should be free and IS free everywhere else (the line ups were too long so I couldn 't go to these other places before my break ended) plus the cups probably cost a cent to make lmfao. So I settled for the 50 cent water and they give me the smallest cup they have which is like 4cm tall and it 's filled with mostly ice. I asked the manager if I could just get a large cup because that 's what I thought I was paying for (bc for 50 cents it should at least be a large cup) and they refused to give me another one because they already filled the tiny one with water. I 'm absolutely disgusted.