Dairy Queen Grill Chill - Callaway

Employees were refusing to make ice cream orders. When I asked for a refund, after waiting for a little while, the girl said “oh I was going to make that later” other customers in the lobby waiting longer than I had waited were also getting frustrated. One employee offered to go make the ice creams, but the girl that was giving me my refund told her no! While I was waiting, a young girl came in, ordered ice cream, annd the cashier went right over and made it for her! But why not mine? Also, every single table in the restaurant was filthy. When my family and I originally sat down, I used a wet wipe out of my purse to clean the table off. There is no online customer complaint center, so google review will have to do I guess.

The employees are great and do their best, but unfortunately the manager Star is very rude and has mocked me and other customers. I would rate 5 stars for everything else but this happens too often, and a few of us are unsure how to handle this!

We went there to get food and the woman in the drive through with the blond and black weave was rude and didnt do the dairy queen tip over. She also gave us the wrong flavor ice cream i asked for strawberry and got caramel and the ice cream was melted. Hopefully we got the right food and sauces. And not to mention she put our large drinks in one cup holder almost spilling it on us. I work in fastfood and i know the way our order was handled couldve been done in a better way it was just pure laziness and ignorance. If she wants to have a nasty attitude and get our order wrong she shouldnt be working in drive through. I dont normally make complaints about a place but the way we were served just left a nasty taste in my mouth.

I was very disappointed when I went by around 7:35pm tonight. I usually have a good experience with DQ. , but tonight they said they were out of ice cream and cheese curds.. I couldn't understand how DQ was out of so much. I think the workers just didn't want to work. I was very disappointed.. like I said usually I'm very pleased with DQ. I just got back in town from visiting family and they are open but don't have ice cream or cheese curds. How crazy is this.

Absolutely horrible. Went through the drive thru and waited over 5 minutes with no one taking our order and only one car in front. If you can't run a business, go ahead and close the doors. No one has time for this.