Jamaica Blue - Cambridge

First ever visit. First impression on walking in, very smokey and greasy smell in the air, like a greasy spoon, no idea why, my eyes were stinging after a while as were my sons, although it looked clean enough and plenty of seats. Service fast. Midway through ordering the female staff member stopped and spoke to another staff member, when she looked back to me she couldn’t remember where we had got to so I had to repeat it all. No apology, no excuse, I find this attitude so rude. Anywhere. Food wise, in my opinion quite a fancy take on normal breakfast food. Just wanted slice of toast but they only serve sourdough which is not pleasant, so left it. Very expensive too for what you get. Not for me. There are much nicer and much better value places to eat there.

We wanted coffee and cake. The restaurant was busy but no one was in the queue. My husband was told it was 40 minutes for cake... he asked why and was told only the chefs can serve the cake and they were busy cooking.. REALLY....The cake is portioned ready to go. All they need to do was put a piece of cake on a plate. Absolutely ridiculous and so sad as their coffee and cake is good but not worth a 40 minute wait. Come on Jamaica Blu surely your staff can serve a piece of cake!!!

Don’t waste your money on this place. I came to this cafe with my family and was so disappointed. Firstly, our eggs were cold and overdone, both poached and fried. The toast was cold, the beans were luke warm and the sausages and bacon were cold. In fact, the only thing that was warm was the cherry tomatoes. It all tasted average but definitely not worth the money we paid. The hash browns were underdone and soggy. We ordered kids pancakes also, which tasted lovely but were absolutely swimming in syrup! Im not exaggerating, they were soaked. We couldn’t finish them as they were too sickly after just one small pancake! The coffee’s were nice and the gingerbread hot chocolate was nice but I’ve honestly left feeling robbed. Will never return sadly.

Ordered coffee and food. 20 minutes later reminded them. Sorry we lost your order! 15 minutes later coffee arrives. 10 minutes later again food. There are so many staff, but clearly they lack experience and direction. Miss it.

Jamaica Blue is now situated at the Kingsway Golf center in Melbourn. Unfortunately, it seems that many of the same negative practices have carried over to the new location. With a large customer base comprising of golfers and driving range visitors, there is a lot of potential for the business. However, there is no clear front of house service which can be confusing for new patrons. Items on the menu were unavailable but this information was not communicated beforehand. After placing our order, we waited 30 minutes for our food to arrive. My wife's pancakes were undercooked in the middle and topped with overpowering blueberries. The steak stack was decent. It was evident that our order had not been attended to for 25 minutes and was then rushed out in the last 5 minutes. Despite the presence of several staff members, there was a lack of proper management. It's a shame, as there are many other great dining options in the area. We would be willing to return once the food and service have been improved.