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Contribuir a la retroalimentación Lo que no le gusta a Devin Beahan de Trio Restaurant - Charlotte:
Buena comida, pero cayó en este agujero negro de servicio. La camarera tardó tanto en recibir nuestro pedido y nunca nos registró. Los elementos del menú se agotaron, no fue culpa del servidor, pero ella siguió pidiendo recargas, y ni siquiera consideró si queríamos un postre. Ver todas las opiniones.
It is unacceptable to bring the main course only 2 minutes after serving the salad, especially when the restaurant is not busy. The food was crowded on the table and it would have been more appropriate to politely take the ladies' orders before the men's.
We had an amazing dining experience with our 9 and 12-year-old boys for our 17th anniversary. Our waitress was fantastic and attentive, and she even complimented our kids. The food was delicious. It was a special night out where we didn't hold back, allowing our 9-year-old to enjoy a delicious prime rib and creme brulee, while our 12-year-old loved his special "double shrimp" pasta and baked Alaska. The Trio Meatloaf and filet were also very tasty. We are already planning to come back for the next special family occasion to try the BLT pizza and other desserts we missed!
I have eaten there many times for brunch and lunch and thoroughly enjoyed the experience. I have highly recommended trio to others. Dinner was a big disappointment.
TRIO has always had great food and superior service. Every time, not one single variance in my 15 years of visiting this restaurant.
My husband, sister-in-law, and I arrived at Trio's 15 minutes before our reservation time and were seated at a table for six. Unbeknownst to us, the other three members of our party arrived shortly after us. They mentioned my name to the attendant, who said there was no reservation under that name. They were then seated in a booth where we couldn't see them. After about 15 minutes of not knowing where the rest of our party was, I decided to check on the situation and found them in the booth. We all moved to the booth together, which was a much better seat than the table we were first given. Unfortunately, no one on staff apologized for the oversight or offered a reason for the confusion. This was frustrating, especially since I had made the reservation well in advance for a family celebration. It was my sister's 84th birthday, and Trio's was her favorite place for brunch. This experience has definitely tainted my opinion of the restaurant.