Wendy's - Charlotte

This Northlake business place has fought for years. the service is constantly slow. employees have no courtesy, there are no greetings except the order dollar, which their order will be handed over to them in silence. food quality is bad. the last burger bought smells strangely recognized that it was understated. the chicken bugs were hot, but now taste like a meat substitute.

I'm waiting for a long time. this is the acutallu ok because his vacations and also the young lady who took my order was very nice. the problem is that the top bunge was burned on my burger black. How did they serve me? I wanted to call and they hung me up. I'll go over there tomorrow and talk to a manager. I expect a refund and a meal. that's not ridiculous.

I wish I could give this rating zero stars! who manages this load and manages the children who are loading work in this? it's one of the most terrible wendys in charlotte by far. No one has greeted us when we are raised on the car thru. I needed them more than 10 minutes to say a word and throughout the time I saw that 4 cars left the line. eating was cold and terrible!

This isn’t for the 1st shift. But that 2nd shift!!! Most recently tonight, I ordered a ten piece and 2 four piece nuggets. Got home and realized ten nuggets were burnt but they were all spread out amongst all the other nuggets. Went back to get fresh nuggets. The lady didn’t say sorry about that inconvenience or anything just pull around. Got to the window the two lady’s there seemed like they were talking about me. I asked if they wanted to see the nuggets for proof but she said scolded “No” gave me the nuggets and shut the window. Customer service is dead. It’s horrible. Because I didn’t have to spend my money there. HR need to do better with the screening and making sure people have the necessary skills and training. I won’t be going there anymore at night .

Worst go to another fast food restaurant!!!! 30 minute wait only 4 cars ahead of me! rudeeeeeeeeeeeeeeee dont waste or give into this place! cold burger bad grease on fries taste like it hasn't been changed in forever!