Ellis's - Chelmsford

Delicious food as always here at Ellie’s. The restaurant is always comfortable and with beautiful surroundings but at the moment with the Christmas Decorations it looks absolutely magical. Service was great, very attentive and friendly. Would highly recommend dining here.

I attended with a friend and had a mixed experience. It wasn’t a good start with two rolls on one plate placed in front of us without any explanation. As I am Gluten intolerant I had notified the restaurant on the booking. The rolls did NOT look gluten free and I was about to question it when I noted staff mentioning it to the waiter. They swiftly took it away and returned two rolls again one gluten free) on the same plate! Thankfully I’m Not celiac as cross contamination issues there straight away! The starter was tweaked and was nice but mains came with over cooked pork and chips that were actually burnt on the sides. Shocking for any restaurant let alone one that boasts of awards. It was lunch with a friend so I didn’t complain and hope the restaurant takes this as intended which is constructive feedback …think allergy the minute the guest enters the restaurant, it’s standard in Majority to check before taking orders and certainly to be aware shared plates with gluten and non gluten is a big no! And a big no to burnt chips.

We went to 'Greek Night ' on the 24th February, and I paid to take my Mum, Nan and Sister and it was nothing short of awful. Considering this is meant to be a prestigious venue, and 4 stars I would be mortified if I had a wedding or event here. Staff were incredibly rude to the 3 parties that made up the table we were on, and rude to my elderly Nan and myself. I contacted them directly to complain to which they took next to no accountability. I think they were happy to take your money, as it had to be paid for a month in advance, but assumed if you were under the influence of alcohol which we were not that they could speak to you however they like, and not have to do their job. They wouldn 't clear our table after more than one of us asking. They served dried and crusty food, luke warm mains at best and we didn 't even receive our dessert despite requesting to take it home. I wouldn 't recommend this to anyone who would consider going for an event, let alone paying thousands to host your wedding there. I think it is one thing to be rude to someone who 's paying for your service, but it is just completely disrespectful to be rude to the elderly. She only wanted her dinner warmed up!

Once again another excellent meal. Food absolutely gorgeous, pristine tables and great service, as always. Looking forward to breakfast. Thank you to all the team.

Recently has a spa break and ate in the restaurant Food is ok, nothing special. We had 3 courses, was ok, but nothing more.