Dunelm - Chichester

Came here today to refund a mirror. Firstly the guy said he’d refunded it and I would get an email half an hour later. I had no email so I had to go back and it was still sat in there as not refunded then...More

The food I had was very average. I almost didn't want to leave a review, but I was disgusted by the dirty floors when I was seated. I believe that at 9am, the floors should have been spotless! Unless there was a party the night before and the leftover food was still there. Also, one of the female staff members rudely interrupted my conversation with another person.

Very poor food, service slow and had to ask for service. The cakes we purchased were very poor quality and expensive. However, when I asked for napkins I was informed that they had none and had a screwed up piece of blue paper handed to me. No attempt was made to explain or present said blue paper in an acceptable manner. See photos.

The restaurant may appear welcoming, but I urge you not to be misled. My experience on a Saturday morning was disappointing, as my group was the only one in the restaurant and yet we waited nearly half an hour for our cakes and coffee. The coffee was lukewarm and lacking in flavor, with a noticeable bitterness. The server, a young girl, seemed to be moving at a snail's pace and was completely lacking in personality. She did not offer a smile or even a simple greeting of "good morning."

We were shopping I. Store and thought it would be nice to sit down for a coffee and something to eat... how wrong we were! The coffee (latte) was bitter, the almond croissant and scone that we had were both stale, dry as a bone and hard as rocks and half the cutlery in the trays was dirty. Walk right do the corner to John Lewis or M&S they may be slightly more expensive , but it’s worth the extra few pennies