New River Coffee Co - Christiansburg

Charged $4 for a cup of milk for a toddler. Way to capitalize. I wish I could give an additional zero star because the guy working there called me out on my review in the mall. He told me to go to the store and buy all the milk I wanted. I will never be stopping back here.

DO NOT WASTE YOUR MONEY I ordered an iced Americano, but it tasted like nothing and had a lot of ground coffee in it. I only realized this when I walked to the next shop. I couldn't drink it! I went back and asked for a new one, but the owner refused, saying they couldn't remake it because I had already left the shop. Very disappointed with both the quality and the service.

My friend went here for a coffee on March 26th 2024. It's important to note that he has a milk allergy and requested to have almond milk in his coffee. Regular milk was put in instead and I watched him steadily have a luckily mild allergic reaction but he had to go home from class none the less. This is one of reasons I won't be coming here again because it's just a good example how inaccessible restaurants or food places have become for people with allergies. It was an easy mistake but it was an important one that I believe could happen again at this place. As an add on, I personally have come here before and enjoyed the food and beverages just fine but it's nothing special. The prices are also a little out there for food that isn't made fresh basing on the fact the food comes in plastic packaging similar to that of Walmart's bakery. If you can go to some other small business like Space Rabbit instead.

Got a caramel frap and it cost $10 with a $2 tip. That’s insane especially because it had NO caramel or coffee flavor. It was literal just milk with a hint of caramel. I asked for a double shot of espresso and I’m usually wired after but this one didn’t hit at all. Complete waste of money.

Outstanding coffee, fairly priced, and politely delivered by staff. The owner, Sam, runs an excellent operation!