El Pancho Villa Grille Ii - Clarksville

Amazing staff and personnel!Their new bar is top notch for Sango area!

Hands down the best Mexican food in the city!! Excellent staff as well!

I came in to dine on 1/22/2024 at 310p waited at the door for 4 minutes un greeted. No one was around. I then sat myself at the bar and continued to wait another 9 minutes before anyone spoke to me. When the waiter did finally greet me I jokingly asked if we could start happy hour since I sat myself and waiting so long and he tell me “no! happy hour starts at 4” which was about 25 mins away at that point. So I was not happy with his service then after he brought the food I immediately disliked my arroz con pollo it was so dry ! I had to take a bite then immediately a drink of water just to swallow. It was terrible and I told him I was not going to eat it. He then told me there was nothing he could do because there was no manager on duty until 5p. He offered me a box I said no I am not eating it. Later he came back and asked again if I wanted a box I again said no I refuse to eat that. I had to wait and ask for the check . Once I did get it (around 4:22p) it was not until an hour after he brought it to me that he came and cashed it out (5:17p) saying I was supposed to walk to the front and pay . When I saw him cash other tickets out at the station just fine. Over all absolutely terrible experience I would not recommend this restaurant especially to people of color. I ended up leaving after 5 and still no manager was on duty to speak to.

I came in to dine on 1/22/2024 at 310p waited at the door for 4 minutes un greeted. No one was around. I then sat myself at the bar and continued to wait another 9 minutes before anyone spoke to me. So I was not happy with the customer service then after the waiter brought the food I immediately disliked my arroz con pollo it was so dry ! I had to take a bite then immediately a drink of water just to swallow. It was terrible and I told him I was not going to eat it. He then told me there was nothing he could do because there was no manager on duty until 5p. He offered me a box I said no I am not eating it. Later he came back and asked again if I wanted a box I again said no I refuse to eat that. I had to wait around and ask for the check. I originally came in for happy hour however with not getting any food on my stomach I was ready to leave. Once I did get it (around 4:22p) it was not until an hour after he brought it to me that he came and cashed it out (5:17p) saying I was supposed to walk to the front and pay . When I saw him cash other tickets out at the station just fine. Over all absolutely terrible experience I would not recommend this restaurant especially to people of color. I ended up leaving after 5 and still no manager was able on duty to speak to. I attempted to add photos to this post but it is disabled. I also left a google review.

We love this place! The food is always great (never had a bad meal), and the service is even better. The Pollo Ranchero is my favorite, but you can't go wrong with anything on the menu. Great place!