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Contribuir a la retroalimentaciónMy first time in over 20+ years...I am a die hard pizza hut faan Domino's certainly surprised me, they have come a long way.
It used to be so much better. After the new owner took over, delivery fees went up making it harder to tip the drivers. Everyone is feeling financial strain these days and it all rolls down hill to those of us who are struggling to survive. One time when Iwent to pick up car side delivery, they gave me the wrong pizza. I had to come all the way back to get the right one. There wasno compensation for my gas or time. Not only that, but the last two times I ordered the marble brownie, it has been undercookedand gooey. I spoke with the manager about it and she said they had changed the recipe. Ok? Did she offer to compensate for mydissatisfaction? Nope? even as I continued to talk about how unsatisfied I was and concerned that others would feel the sameway. Her only suggestion was to let them know I wanted it cooked a little longer. I always order through the app. There is nooption for that. I shouldn?t have to call in every time and wait on hold to ask them to properly prepare a dish. If you know therecipe change causes an issue, FIX IT! Who wants an undercooked brownie??!! ??????????? Why is it becoming okay to underservedyour customers? Did you forget that we can make or break you? I can choose not to use this location, so that is my onlysolution.
I was served a pasta dish that was dry and not even filled to the top.
The service was slow and despite the online ordering with a specified pick-up time, we still had to wait an additional 20 minutes. The pizza ended up being pretty poor quality.
I recently ordered a medium pizza from Domino's and I was disappointed. The size was smaller than what I remembered and the price was higher, costing over $13. There were not many pepperoni slices on the half with pepperoni, and the pizza was very salty. Overall, I was not satisfied with my experience.