Sam's Club Cafe - Cookeville

Food is good when they have it made.Service is normally slow as there never is enough workers and the management doesn't watch the rushes and assist.

If you're considering a membership, do yourself a BIG favor and don't buy bulk, or get a Costco membership and make the drive to Nashville once a month instead of causing yourself the trauma of dealing with Sams in Cookeville. The Cookeville Walmart is wayyy better than Sams in every way, and you pay 0 there! There are a few products that save us , but the inflation is crazy here just as much as anywhere. The bathrooms are always gross, a lot of staples are out of stock, the cafe is always understaffed and the pizza is usually old and nasty. I'm sure they'd blame Covid as everyone does, but I think it's just mismanagement and thinking they have everyone over a barrel because we don't have a Costco here. The main reason I decided to write this review today is that they outsourced their tire battery center calls to India. You can no longer just walk in and get your tires rotated and balanced and talking to the poor people in India is soo painful and takes FOREVER. They obviously know nothing about the local store and try their best, but Sams you need to stop outsourcing your calls! And forget trying to talk to a manager to let them know what's not working. They'll never call back and if they do they won't do a dang thing to make much needed improvement. As soon as I can convince the rest of my family, we will be switching to the Costco in Nashville.

Please , Please, Please Don't eat their Sushi .... the owner is so dirty and Rude unprofessional) photos attached .. 1. she yells at her employees constantly, calling them names and cursing out daily basis.. 2. There are roaches in their sushi , because they brought in outside supplies , which was kept in their home as a backup supplies... their home was so dirty that i literally threw up ... ended up staying in hotel. I worked for them for 5 days , and had to leave after witnessing everything i saw , that can't be unseen they offered me great pay to work for them , but i refused to stay due to their bad attitude towards their employees and dirtiness... Life is not just about Money , it's all about hygiene and wellness of members... if you care about your health , please stay away from Fuji Sushi Department.

Lady at the food court was maybe the rudest employee I have seen. If you want good service don't get food at Sam's.

Nice place cashier are rude and the workers are just as