Starbucks - Dacula

Best Starbucks ever! Super friendly staff, the drive thru always moves fast, and the store is way comfy and clean. They even made me feel special on my birthday! Had to post this..

I believe the young lady who helped me was Monica, and she was so kind and helpful! I asked if they had anything off menu or something they liked to make, and she did not dissapoint! I can say with certainty I love matcha now!

I went yesterday afternoon to get a cup of coffee before a meeting I needed to attend. It was just after 6PM. I ordered a medium roast Venti cup. Was in the drive thru line for 20 minutes. I pull up, pay for my coffee and they asked me to pull around and they will bring it out. I was a bit confused since I ordered a simple cup of black coffee. I pull around and then a minute later, a young lady comes out to tell me they can 't make me a cup of coffee but they can make me an Americano. I say what is that? Espresso with water. I said but I just want a cup of coffee: I am at Starbucks right? Yes, but we can 't brew any more coffee. I can make you an Americano. No, I just want a cup of coffee. I can 't brew any coffee. Can I get my money back. Sure, and she runs back inside. I sit there for a few minutes not in my happy space. I need to get to my meeting and I simply can 't wait any longer. So I leave with no money and no coffee! Needless to say this was my first and last trip to this Starbucks. Very disappointed.

3rd day in a row they are just randomly shut down for no reason. This happens all the time. I?ve never seen such an unprofessional Starbucks in my life. In any state or city. They are incredibly slow as well. Most of the employees are friendly, but just randomly being closed, what gives???

USUALLY get fast friendly service here. Not today. I stood in line while the young lady carried on a very lengthy conversation with a guy that already had his product, by the way, and 3-4 minutes never even acknowledged that I was standing there. I know right it's hard to get anyone to work these days. But y'all need to step up. This is a business, not a high school social.