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Contribuir a la retroalimentaciónI went to the restaurant yesterday only to find that it was completely closed with boards covering the windows. I'm not sure if it's closed for renovations or if it has permanently shut down. This is the second coffee shop I've tried to visit that has been closed. My favorite was the Costa in Waterstones, but that's gone as well.
The customer service at this restaurant was extremely poor. My mother ordered a cappuccino for herself and a caramel latte for me, but the lady at the till laughed at her in front of everyone. When asked about her behavior, she made derogatory comments about the coffee order, saying it was "over the top" to have different flavors. It was just a caramel latte, not a complicated order. It is not her place to criticize what paying customers choose to order. Additionally, she was the only staff member not wearing a nametag, making it clear that she did not want to be identified. I will not be returning to this restaurant.
My go-to spot for coffee is usually Costa, but when I saw a long line I decided to try Coffee Republic instead. It was my first time there and I was pleasantly surprised. The coffee was delicious, better than other coffee shops I've tried. The chairs were really comfortable for relaxing. They also had a great variety of pastries and sandwiches. When I visit Bluewater next, I'll definitely be getting my coffee here.
Great service friendly staff and they allow you to sit and chill as long as you have brought something there’s no hurry for you to leave The coffee is excellent the food is very nice too I would highly recommend this place
Best coffee in Bluewater, includes a loyalty scheme/card. Staff very friendly. Coffee is stronger than Costa for sure. Also do deals inc Bacon or sausage rolls in the mornings.