Rio Grande - Denver

Great experience at the Rio, as always. Love having the patio to enjoy dinner and drinks during COViD.

Have frequented the Rio for years. Recently during Covid I have been making reservations as I understand it makes it easier for restaurants to utilize limited seating. I also understand seating requests can not always be honored. On this visit I did make a request for a particular table indoors, or if not available a booth. When we arrived I stated we had made a reservation I also saw that the table we requested was occupied, which was fine. The young woman at the host stand surely was able to see the requests on her screen, but instead of acknowledging those requests mumbled she could seat us on the patio, or by way of pointing a table in the middle of the dining room. A person with any skills would have offered alternatives....I see you made a seating request, but we don't have those tables available right now, or those tables are not available at the moment, but you're welcome to wait. I also would be willing to bet that none of the people seated at any of the tables requested had made a reservation. If that was the case the front door should be looking ahead at reservations and hold one of the requested tables for a person who always makes a reservation, always keeps the reservation and arrives on time for that reservation. The way in which the situation was handled at the front desk tainted the entire experience. I also feel the service this visit was somewhat curt, which normally isn't the case. As I said earlier I've been coming to the Rio for years. We would drive from Denver to Fort Collins to eat there when they first opened. There have always been ups and downs with them over the years with food. Recently we primarily go to the Denver Rio. Over the past few years the food has often been over salted and generally inconsistent. One time it's great the next time not so much. The only thing that has always remained a constant are the Margaritas. All this aside In hopes of past experiences there we will continue to be patrons.

Great experience in the rio, as always. Love with the terrace to enjoy dinner and drinks while covid.

Have visited the rio for years. recently during dividende I have made reservations, as I understand, it makes it easier for restaurants to use limited seating. I also understand that seat requests cannot always be honoured. during this visit I have placed an application on a particular table in the interior, or if not one stand available. When we arrived, I said we had made a reservation, I also saw that the table we demanded was in order. the young woman on the stead could certainly see the inquiries on her screen, but instead of knowing them she could sit on the terrace, or by showing a table in the middle of the dining room. a person with all the skills would have offered alternatives. I see they have made a seat wish, but we have not made these tables available, or these tables are currently not available, but they are welcome to wait. I would also like to bet that none of the people sitting on one of the desired tables would have made a reservation. if this was the case, the front door should preview during reservations and consider one of the desired tables for a person who always makes a reservation, always stops the reservation and arrives in time for this reservation. the art and wise in which the situation at the reception was treated, kept the entire experience. I also feel that this visit was a little short, which is usually not the case. as I said, I have been coming to the rio for years. We would drive from denver to continue collins to eat there when they first opened. there was always up and down with them over the years with food. Recently we drive first line to the diever rio. in recent years the food is often over salted and generally uneven. once it's great, next time not so much. the only thing that has always remained constant is the margaritas. all this in the hope for past experiences there we will continue to be patrons.

Always great service and great eating! eating free is a plus!