Caravaggio - DESENZANO DEL GARDA

Location directly on Lake Garda. The rooms were large, as well as a large bed. Nice bathroom. Very clean. Room service came daily. Staff very friendly and helpful.

Very pleasant stay. High-level kitchen. Cleaning and service worthy of note. Recommended

I went to this hotel to spend a few days relaxing as a couple. Entrance and common parts very well maintained and clean. The room was clean but I would have expected something more, the light of the balcony was not working and the toilet paper had already begun on our arrival. In general everything very standard, but here we come to the really negative thing, the bed. We found it extremely uncomfortable not to mention the non-existent choice of pillow consistency, since in the room there was only one more than the two standards (Total 3 pillows for 2 people). At the request of another pillow we were answered that unfortunately they were finished because all the other guests had requested, like us, other pillows. At the request of posting the car in the garage, I was initially opened the door directly from the reception and I was explained that from the next time I could have opened it autonomously through the room card, but the next day I discovered that still I had not been enabled the card and even was questioned the fact that I had not yet applied for parking in the garage. Breakfast nothing that, always very standard, nothing special. I have to make an eulogy at the bar in the lobby, congratulations to the barman really very nice and extremely attentive and professional. The spa is quite small but well maintained, the mosaic of the indoor swimming pool was literally torn apart. Beautiful the exclusive garden on the shore of the lake with a lot of whirlpool. Too bad that on 2 one was half empty while the other was not working. Considering the price paid and the category of the hotel I would have expected much better, more attention to the customer, and above all a more comfortable bed that really allows you to make a stay of total relaxation.

A beautiful hotel, excellent services and a nice and clean spa. I found myself very well. It is also a few steps from the beach and there is a small square with bars where they make various activities. I recommend it if you are looking for relaxation and well-being. It's not cheap, but it's expensive.

Amazing helpful staff, great spacious rooms and beds, very clean, delicious dinners and breakfasts. I don’t understand why you guys are still 4*, when you deserve 5*. Coming back as soon as possible!