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Contribuir a la retroalimentaciónThe pizza used to be perfect, but they must have gotten rid of their best pizza makers. The pizza was very greasy and overcooked. I let it slide thinking that this had never happened to me, but two more orders later, which was spreaded over two months. The pizza was still hard and greasy, so I never bought any since. Hope they got back on track. Good luck Marco's.
Ordered online at 6pm and requested the order be ready at 7:30pm. Had to wait in line at the store behind 4 DoorDash drivers for over 50 mins for my order. Ridiculous! This order was from the Marcos located on Gause Blvd., in SLIDELL, La. To throw salt in the wound, the cashier asked for a tip! Not happy at all with the way this was handled and we made numerous orders from this establishment on the past with no issues.
First, the food was really good, the people working were ok. The big issue is when you order in line for a pick up and you get the time to be there, things should work. First, the tal I'm here button so they can bring it the did, didn't work, so I went inside. That really didn't bother me too much, just wanted you to know). Now, the big issue is when you order in line and it tells you a time to be there and it will be ready, needs to be close to correct!! Not arrive on time then go inside and wait another 20 minutes before the food comes out. There were several other waiting as well. Now, the staff was busy and working hard, this is not this fault, it is the fault of the on line ordering system that needs reset to be closer to the flow of business at the time you order. This needs fixed very quickly to be a lot more accurate
Very poorly run location. Placed a takeout order online and estimate provided was 20 minutes. It took over 60 minutes for the pizza to be ready. Staff was unable to tell me where the order was in the queue or even provide a realistic estimate. Meanwhile their lobby filled with people in a similar predicament. The staff was completely unapologetic and couldn’t care less. Clearly there needs to be a better connection with online ordering and the actual wait time.
This is take-out only.Parking: You can park along the side of the restaurant.