7-eleven - Finksburg

Do yourself and everyone else a favor by continuing north for another two minutes (1.1 miles) and stop Royal Farms instead. The extra mile will payoff big time in peace of mind! This specific 7-11 truly couldn’t be less committed to customer service if they tried. I have personally seen other customers being treated poorly and had several bad experiences of my own at this same location within the last year and a half or so. One day I purchased two Red Bulls and they neglected to mention that they were two for three, when I realized my mistake while walking out, they actually told me that it was my responsibility to be aware of the deal. A few months later, I noticed my change was short by $5 and today, I paid $1.50 for air to inflate my tires, only to realize the machine didn’t work. Although my initial instinct was to simply drive off and let it go, as I wasn’t really that surprised, I decided on reasons of principle (and past experiences) to go in and tell them that I had just lost $1.50 in their “7-11” air and vacuum machine. The clerk, who appeared to have a vested interest in the store, nonchalantly shrugged her shoulders and told me “We have nothing to do with it”. To which I replied with a smile and said “Ok, Thank You!”. Perhaps needless to say, I will never visit this 7-11 again and strongly recommend that others heed this warning as well. Importantly, I think it’s worth noting, that while my experience is obviously anecdotal, I do believe that it is indicative, as well as a clear expression of the overall philosophy of the management. Consequently, I feel as though by avoiding this store, we all do each other a favor in saying “No!” to businesses which clearly do not value their customers.

Staff is super rude, I’ve only been here twice and every time I leave a few days later I need to shut down my debit card because I have charges I did not make. Do not go here if you don’t want your money stolen

Horrendous customer service. If you want to be treated like a farm animal, minus any semblance of respect, then this is the place for you. The cashier was incredibly rude and laughed as I walked away annoyed by their obviously disrespectful attitude. I don't understand why anyone in their right mind would be so patronizing towards a customer from the start, without any provocation on my part. Completely ignored my greeting when I entered. That man is costing you customers.

Don't go to this place they close the restroom just because I want to use the restroom but it says out order,but i saw one of it employee coming out of the restroom that means they closed the restroom just because they want to. i pass here almost every day because my guys like it food. i don't by i put gas almost every week to the truck.

Best Place to have morning Coffee. always fresh coffee at this location staff owner is very friendly kind always recommend place.