The Brambletye, Bar 221 Restaurant, Great Service, Great Food

The Bram ... watch out for the Saturday live music and the beautiful atmosphere very often my favourite place Walkability: Easy access from Lewes Road Forest Row . Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great value

My wife fell in the bath after having a shower injuring her arm which became trapped between the taps and the bath. She was subsequently unable to get from the bath on her own. The resulting bruise to her arm causing great distress, and and embarrassment. In spite of writing to the owner, who has deemed it unnecessary to reply, which gives an indication of the customer care at this hotel. All for the sake of an antislip bath mat.

One of the male bar staff, the one with glasses, decided to inform us that he would drink our drinks for us if we didn 't hurry up and leave at 12:45 when the bar shuts at 1. He was clearly more occupied with the lock in he was about to have with his mates. Found him to be very rude, which is a shame as the rest of the staff are lovely. Service: 1

Arrived for overnight stay before our flight to Egypt. The bath was disgusting but I needed to wash my hair no bath mat when I went to get out I slipped and caught the top of my left arm between the tap and bath my husband had to come and help me out. My arm immediately came out in a bruise and was so painful when I was using hairdryer. Nobody was about to report it too and it was only 10.30pm Not sure how I'm going to manage my luggage at the airport. Will definitely be taking action against them for negligence I am a 69year old lady Rooms: Out dated

Checked in on Tuesday 24th October, room on first floor .. toilet not properly cleaned, tea mugs had stains on outer rim and bed base tatty and uncovered..overall appearance in need of update .. considered hygiene to be below standards , so much so that we decided not to stay even though we had paid in advance.. I had a procedure booked at local hospital on the 25th so didn’t want to be stressed around the hygiene.. managed to get a room at premier inn nearby ..spoke to receptionist on day and explained why we decided not to say .. she gave me email address to contact manager, so far no response and no refund .. would not recommend anyone to stay at this hotel .