Starbucks - Fort Worth

The drinks have gotten really expensive and if you order the cinnamon nitro cold brew you're going to pay almost $7 for a small drink and they give it to you and tell you it's the biggest one they have. Ridiculous! It's a drink, it shouldn't be that expensive. Also, they used to have liquid stevia and they did away with that. It was a great addition to drinks and was a lot better than the powdered kind.

Ordering ahead on the app is always risky with this location. Order was marked as ready for pickup significantly too early. Waited 10+ minutes after the notification came in for the order to actually be ready (two cold drinks, two pieces of coffee cake). Coffee cake took extra time and the barista did not have the patience to hand the bags to me. Dropped them on the counter a few inches in front of my hand and turned around.

Busy but very well organized. The tall, dark-haired young lady would have to have skates on to move any faster than she already was and moved from one area to another without missing a step. Everyone was doing all they could to get the orders out.

Last night we pulled in at 5:14. Drive through wasn't crazy busy. Parking lot wasn't really full at all. Took us 10 minutes to get to the intercom system to order. Was quickly told to wait. Waited 5 more minutes to order. 2 drinks.We didn't get to the window until 5:41.HOW DOES IT TAKE 27 MINUTES TO GET THROUGH A DRIVE THROUGH WITH 4 CARS IN FRONT OF US AND AN EMPTY STORE.I drive a truck and though multiple times of driving over the curb and through their shrubs to get out of the line but didn't want to get in trouble for ruining their landscaping.Needless to say, the staff looked crazy stressed and disorganized. And quickly blamed the manager for being understaffed. It was clear they were also under trained.So I told them that they can charge our drinks to the manager cause it is not our fault and we were pissed. We drove away with free drinks and this manager needs to get fired or trained up themselves... Completely unacceptable.

Service here is always amazing. They are always super busy. Wish there was a way on the app to