Jimmy John's - Fountain

They hiked up the delivery fee. It's not fast like it used to be. Their promotional emails require you to spend a lot of money in order to get a deal. They take away loyalty rewards at random. Greedy corporations are the reason capitalism is failing.

Ordered a gargantuan. It had the bare minimum of meat on it. The bread was very hard. We asked for our sandwiches to be cut and the weren't.

They deserve 0 stars. Ordered online and went to go pick up. Employees didn’t even acknowledge they had customers. 2 customers walked out cuz no one had helped them and the place was empty. An female employee was making a large order and told us when we walked in, she hadn’t even started our order yet, we waited 20 mins in store and several customers orders were taken and they were in and out. I go back up to the counter and the female (rude at this point) commented “your order has been sitting here. I finished that a long time ago.” As our food sat on their back counter, was I supposed to hop over the counter and get my food? I’ll never return back to that JJs, I see way they have 3 stars. Awful customer service.

Are you looking to repeatedly have your simple order take almost 2 hours to be completed? This location is your choice! I have given them the benefit of doubt with their excuses. However at this point, it's just habitual terrible service.

Went in for a late lunch with family. Service was prompt and friendly. Establishment was very clean. Food was typical Jimmy John's: simple sandwiches done well. Bread was fresh and sandwiches tasty. Good portion size for the price.