Steak N Shake - Frankfort

This was one of the cleanest, fastest and friendly steak 'n shake i 've ever seen. one of the owners of the franchise even came out to welcome me when it must appear that the new kiosks were unfamiliar. he explained the new setup and I must say that it made the dinge easy. our meals, all 8 of them were ready in no time and they were hot and tasty for all. kudos to the staff in the back. next time we're in town, we'll be back.

This was about the new management and diving experience. it is different that there is no table service. they order / pay at a kiosk on the door, get an entry with their order number, take a drink at the self-service station and choose their seat. about 10 minutes to get food, which was not bad. hot, fresh and just as ordered. overall was a really good experience and eating well!

The dinge are taken care of under the new management. Although they now have to order kiosks, we received our food (that was hot and delicious) in less than 5 minutes. the restaurant is definitely more clean and tidy and seems good. still good prices and we will definitely be back. looks like the Fry seasons and free children's meals disappeared at weeks, but it's not a deal break. we're glad you can finally eat inside.

I really wish when we do large orders for the nurses here at work we wouldn't get raw burgers. Day Shift is always great!

Got excited because I saw there is new management and decided to give it a try this evening and was disappointed. The burgers were not fresh, the fries were very cold and very very very salty, couldn't even eat those. I gave it 2 stars because the service was fast.