Furano Natulux

Excellent location. Right by the station, within walking distance to many shops and restaurants (given that downtown Furano is also very walkable anywhere). Staffs are very helpful and polite. Self check-in and check-out were very convenient and fast. Staffs gave orientation at check-in for services offered on the premises. The hotel’s maps to all the eateries were extremely helpful, too. Room is small but great view, super clean and comfortable.

Location is good as it is near the JR station and restaurants. Dryer is faulty as we need to dry 3 times for small load. Room is decent sized. Cleanliness is lacking as bedsheet is kinda of dirty with some stains Service is poor. Requested for an additional towel as it was wet but was rejected.

The service attitude of the afternoon and nighttime front desk is quite amusing. Those who care a lot about service attitude are advised not to stay here. It might be better to consider other hotels.

Choose this over prince hotel initially when saw is near to shops. Shop Close really early. Rooms are a bit small even though is modern. The shopping area is a bit small. Breakfast is only set type. Staff spoken English n Chinese is good. Hot bath area is nice.

Unfortunately, my stay was overshadowed by an unpleasant odor in the room that persisted throughout my visit. The issue significantly impacted the comfort and overall experience. Hope the management addresses this soon for future guests.