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Contribuir a la retroalimentaciónSpent the weekend at the Tremont House and was very impressed by the friendly staff. Brooklyn and Ryan made us feel welcomed and accommodated. Our room was absolutely beautiful! Very comfortable, conversation art, happy that it had a refrigerator and coffee bar. We had a great time down at the bar on ...seriously great mixologist at the bar. Fantastic location for kicking around and shopping. I can't wait to visit again. Unfortunately my room was next to the elevator...and it was like a freight train all night long, fortunately using a little white noise helped. I'll know better next time.
The bar at the hotel does not know how to properly serve a martini. It's a beautiful bar and should have martini preparation figured out. We ordered our first martini $13) and it was only 2 ounces. It was a joke and only filled 1/3 of the glass. We inquired about the pour . Stuart stated that was all he could pour but you could get a double . So we tried that and he charged us $20 for the next drink. Being such a beautiful and classic bar, they should be able to make a classic martini.
We booked one night for $450 for a 2 queen bed suit and sofa bed based on the beautiful photos for August 9th. When we got there we were told they oversold the rooms and did not have room in the main hotel for us. They moved us across the street into another building where we were given a one bedroom apartment type room with 1 king bed and sofa bed. The room was super cheap smelled bad and the bathroom door wouldn't even close. Even though this was the hotels screw up we were offered no discount just a bunch of I'm sorries. We understand it's not fair and vouchers for breakfast. We felt like we were in 2 star motel nothing g like what the hotel is supposed to be like. Such a scam! Will never trust to book with them again.
Tremont hotel was so good to us this entire week Thank you Natalie ! You were amazing , the service the hotel the food the drinks everything was perfect the only harsh thing is waiting for valet lol but hopefully in the future they'll put mist machines for everyone's sake haha kidding it was still an amazing time we can't wait to come back for the rooftop bar. Chewy said he misses everyone already!
It was a beautiful atmosphere. The valet was prompt and so kind. I am very particular about the cleanliness of hotel rooms. Not one surface was left unattended to, scrubbed, or vacuumed. You could still see the vacuum lines in the beautiful rug. The downstairs hotel bar staff was very friendly and kind. I ordered the Eggs Benny for breakfast, and it was on point. If you're looking for a hotel in Galveston that is set apart and doesn't feel like a convention center or party hotel, I highly recommend the Tremont. We can't wait until they finish the rooftop bar this year. The projection images look amazing.