Taco Bell - Georgetown

Why are your dining doors closed at this time of the day in the middle of a busy area? Don't make sense. Restaurants were never like that. You can publish on the schedule you see. to the current schedule until the doors open. Now everything happens when you feel that way. Not good!

This location always seems to be struggling because of low staffing. I feel terrible for the staff that *are* there because of how overwhelmed they must be they haven't been able to staff enough for dine in in a while. The drive thru line is often many cars long, wrapping around the building, and moves at a glacial pace. That being said, the employees are friendly. I just wish management would do better.

They close their lobby often and have limited people working. We waited 20+ min. to order food because they only take one order at a time and won’t place another order until they finish the first order. Seems like they are trying to make their times look better to corporate instead of actually being fast.

Taco Party Pack with 6 crunchy and 6 soft was my order plus some other items too.1. The last 4 times I have been to the restaurant for dinner shift... out of sweet tea after 730pm and they will not make any more or put a sign up.2. The crunchy tacos tasted like the employees forgot to wash their hands. The taco looks like it was a normal delicious taco but after picking up the taco it stuck, and I could feel a lite powdery coat on the shell. I went ahead and tasted it and it was worse. Tasted like a chemical was on the taco. This was on all of my crunchy tacos.3. Cashier hates his job. (Male, white, tall skinny, and no expression during the entire visit)

Been going to this Taco Bell for years now and in the past year it has gone downhill for me. Spoke to Selena and I told her that my husband was coming by to pick up a replacement order for and order they messed up EVERYTHING on. My husband picks up the order, brings it home and it's still not right. I received something I would never order and something I don't like. Tried to be a good sport and eat the food anyway but it was so nasty that I wound up spitting it out and tossing it in the trash. How hard is it to follow instructions when making tacos???? I called Taco Bell back to let them know my order was yet again ALL WRONG and that my husband is tired from working and doesn't feel like driving all the way back to Taco Bell so they can make the order all over again. I ended up eating a sandwich at home. I spoke with Andy and Josh when I called back again. Josh said he will ONCE AGAIN put my name in the book, give me a refund and replace my order when I come back through. I am okay with that but the next time I go through Taco Bell and have another experience like this, My family and I just won't go back there again. Why should I if they NEVER get the order right!?!?