Mr Scrib's Pizza - Grand Haven

The pizza is really good, but the restaurant has unusual hours. Additionally, the delivery fee is quite high at $4.50.

Despite the manager acknowledging that my pizza took one hour and 47 minutes to arrive, which qualified me for a free meal, when I called to claim it tonight, she said she had no memory of the situation. I ended up ordering a pizza with my own money, but she outright refused to deliver it to me. This Grand Haven Mr. Scrib's location is poorly managed. I love their pizza and have been ordering from them at least once a month, but tonight I was told I could not place an order. Unfortunately, I will not be returning to this location again. The service is terrible, and the management is lacking.

The pizza is really tasty, but the delivery hours are a bit odd, and the delivery fee is quite high at $4.50.

Despite the manager acknowledging that my pizza took an hour and 47 minutes to arrive and agreeing that I should get a free meal, when I called to claim it, she said she didn’t remember the situation at all. As a result, I ended up ordering pizza at my own expense, only to be told that my order wouldn’t be delivered. I'm extremely disappointed in the Grand Haven location of Mr. Scrib's Pizza. They serve fantastic pizza, and I usually order at least once a month. But after today’s terrible service and lack of proper management, I've decided that I will no longer be ordering from this location again.