Starbucks - Indianapolis

My wife and I stopped by for a coffee. I asked for a Coke or Pepsi, and was told to leave! It seems they have such a pretentious attitude that they look down on anyone who doesn't drink coffee.

I ordered a caramel band crunch with coconut milk and no whipped cream, but it was served with whipped cream instead. I pointed out that the person who made the drink had copied the order incorrectly. This is absolutely unacceptable, especially since the person who ordered it is lactose intolerant. The staff needs to be more careful and should not treat mistakes lightly, as messing up an order like this can be seriously dangerous for individuals with allergies. I came here to enjoy my time, not to see my wife end up unwell because of their employees' incompetence.

Busy Starbucks location but they have almost all of the best items and do participate in the rewards program. Be prepared to WAIT during events at the hotel or convention center as this is the closet location to those venues

I have noticed that the customer service is really bad at the Starbucks inside the Marrott on Maryland downtown. I go through the hotel to get to work and only when theres no line I will visit. The last 2 mornings this week were the worst customer service I've seen at any Starbucks! I won't be going back there again!

Horrible Service, immediately said we’re out to everything asked without checking. Little to know she charged me for it without telling me. I was not only charged for two products i didn’t receiver. But they gave me others that I didn’t want or ask for. Including leaving pieces of plastic in the lemon bread.