Wendy's - Kansas City

Stopped here after a flight. My husband and I took turns going in to use the restroom before we ordered. Each of us noticed an employee in the bathroom at the same time as us, and NEITHER EMPLOYEE washed their hands before returning to work. Needless tosay, we ordered elsewhere.

If I could give 0 stars, I would. Staying nearby and went through drive-thru for a quick bite last night and this morning. Thoroughly disappointed in the quality of the food AND the service. Ordered the $5 biggie bag ....cold burger, no nuggets,lukewarm fries. Also order a regular burger.....not hot, next to no sauce on it. Had to wait over 5 minutes just to place ourorder. Heard employee in kitchen dropping the F bomb. Went back this morning, BIG mistake, ordered French toast sticks. Soggyas hell and barely warm. This after placing my order and waiting in line for over 10 minutes. I would've left without my foodif I could've gotten out of line. Glad I don't live here, never going again, even for free food.

This Wendy's is the best in the Northland! The staff is friendly, my orders are always accurate, and the lobby is actually open! I choose to drive past two other locations just to come here.

I can honestly say that the food quality and outstanding customer service during my lunch visit to this location were excellent! However, the downside is that lunchtime tends to be quite chaotic. I understand that the staff does their best to manage the drive-thru rush, but the line is consistently long. I would suggest planning for an extra 15 minutes of wait time if you choose to go between 12:00 p.m. and 1:00 p.m. To save time, I also recommend ordering through the Wendy's app so you can simply pick up your food when you arrive.

I really love their Biggie Bags! For just $5, you get a sandwich, four chicken nuggets, fries, and a drink. It's a great deal and quite filling for a quick meal.