Steak 'n Shake - Litchfield

Frier was broken. Only serve burger. Service: Dine in Atmosphere: 5

Good staff and plenty of parking. Service: Take out Meal type: Dinner Price per person: $1–10 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Double Cheeseburger and Side Salad, Frisco Melt, Single Steakburger with Cheese Combo, Original Double Steakburger with Cheese and Fries, Fries Parking space: Plenty of parking Parking options: Free parking lot

You should be very mindful of your food at the Steak and Shake of litchfield Illinois. I received a burger with human hair in it today.

Steak and Shake as a whole is a dying franchise. Most locations are run down and the food is nothing special. This location stands out as what the franchise should be in this market. It's clean, the people are friendly and most importantly the food is good. I ordered the chili five way and the pasta was perfect. Usually most other locations over cook the pasta into mush. The burgers came out quickly and were good. The onions and pickles were sliced a little funny but fresh. I wish this franchiser luck. The location isn't the greatest. It's behind a truck stop and truckers aren't the greatest customers anymore. We don't have that extra money like we use to. Thank you for a good experience.

This place I will say is very clean.. However the people working in it aren't very sanitary not washing hands between glove changes not changing gloves period... NO FOOD HANDLING LICENSE wish they at least send someone to properly check... Crew members sitting in the dining room watching their cellular/wireless devices for a solid hour and a half from what I've personally seen before getting up and helping or checking on other staff.. An older gentleman approached me at the front desk calling me his bro while asking me about my morning not even in uniform remind you I'm a 60 year old women not his bro...mean while before all this while waiting him and another Manger was talking very unappealing about another coworker loud enough Everyone in the back was able to listen in and make a very discriminating opinion... clean is good but not when the staff are useless... I will honestly say today 9-17-23 not only the service but my food sucked it was a old grease bun rock hard on the bottom I watched them use a old patty off the edge of the grill for my sandwich not to mention my frys must have been sitting for 10-15 mins as well they pretty much felt like moosh do better steak n shake.... if I had a real option I'd give 0 stars very poor management... Food: 5 Service: 2 Atmosphere: 1