Il Gusto - London

This restaurant advertises one price on its web page then charges a totally different price. When challenged the staff fobbed us off with the menu price is the price. To add insult to injury a 12.5% service charge was added even though we had to obtain assistance stableising the table. Food was mediocre at the best with servings being inadequate even for a small eater. Do not recommend and am surprised they are still in business.

Very disappointing, prices are way higher than the menu on the website. Food nothing special and charge 12.5% service charge. The webpage prices make it attractive to step in but unfortunately prices and service charge are way higher than competitors. Not sit in vicinity of door as it is cold.

Was first introduced to this place by a friend who loves locally. The staff are incredibly friendly and welcoming. Service is fast and food delicious. Would definitely recommend for anyone in the Paddington area

The owner was very abusive to a female member of staff. He openly had a ‘go’ at her in front customers, slamming down menus and generally being a bully. I stood up for her and told him he shouldn’t treat speak to his staff this way. If he had a issue it should be dealt with back of house. He then said that she was his wife. What a vile man!!! The customers clapped in support of my comments. He kept hanging around so I couldn’t speak to her on her own. I then tried to tell her she shouldn’t have to put up with his abuse and there were organisations where she could get help to get away from this vile man bully

Went for breakfast and when the wrong food arrived they took it away and forgot to bring the correct order until reminded. Food was obviously just left on the side and so was cold. Then charged us for service Breakfast was one of the worst I have ever had