Starbucks - Madison

We wanted to drink a coffee and it tasted so bad and when my mother took her back to them, the careless girls laughed just about her. it was a terrible experience and they refused to take them away to the right. I felt so bad for my mother!

Love this Starbucks. Despite usually only having 1-2 workers it's always been quick and they make the drinks just right!

First of all, Starbucks needs more locations south of 72 in Madison. There aren’t any Starbucks on my way to work so I’ve started stopping in here. Every time I come there’s only one person working during peak hours in the morning. The line gets so backed up because the one person has to take the orders, make the drinks, heat up the food, etc.It takes longer to get a coffee here than it does to go the opposite direction of my work to a Starbucks. I feel so bad for that one person stuck doing it all with impatient, grumpy people who need their coffee. There needs to be two people during peak hours

Poor customer service on the phone and it shows in the reviews I called to let them know that the Google listing says you have a drive-through when you don't. And that was proceeded to be told that they told the management and they won't do anything about it

I waited so long for my coffee and it is nasty and the workers were so rude