Chipotle Mexican Grill - Mankato

I just wanted to give a special shout-out to the staff at this Chipotle. My sister is a cancer patient, she is immunosuppressed with dietary restrictions. We went to this Chipotle to pick up a Veggie Bowl for her. We informed the woman and man taking our order that this order was for a cancer patient and that we were wondering if they could accommodate a few small special requests. On their own initiative, the staff made special accommodations for us that happened to be the special requests we were going to make. On their own initiative they did a glove change, arranged for a single staff member to handle making the whole order, checked that the ingredients for the veggie bowl were fresh and had not been touched by anyone else prior, and the veggie bowl was in it’s own to go bag. It was such a relief to us that such a special order with special requests was handled with such care and without hesitation. I didn’t get any ones names but it was the staff working on 02/25/2022 for the lunch shift. Great job, everyone! We are very grateful for what you did for us!

That is the worst chipotle they keep opening out of the camp never keeps constant hours. You can't accept that you're going to go. then they go through the city to campus and everything is available.

I came to get a few burritos right now and they told me that we are from burritos, but have a stack of 5 6 inches high n said for online orders only and close in less than an hour to close. imbso disappointed. first aid. do not sence . and u turned a customer down. I don't think I'll be here soon or at all.

I actually got a burrito, and there was a sign on the door that said from tortillas. I went into the counter to order and said chicken burrito and I saw a stack tortillas probably 6 inches high before the hired. he said it was from tortillas I said that he looked at the tortillas and he said they were for online orders and I thought he was joking so I said hühner burrito again he said tortillas only for online orders. I said you mean it seriously and he said yes. whole time this went on not a single burrito was always made for an online order. I said her sweat is right because there are not many online orders. he said no, so I gave him my 2 cent and left. there is no possibility, that is social policy. tortillas are tortillas and it can not be some for online orders and some for walk in order. I'll never eat chipotle again. how did they turn off a customer with tortillas where the customer could see. I really try to talk to the highest management I can

The part of the rice they give you is pathetic. the woman before me asked for a little extra rice and the employee (which I think also manager) was totally rude. I asked for more rice and got the same rude answer. if I'm gonna pay over $10 for just one bowl, I expect decent portions.