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Contribuir a la retroalimentaciónToday my second time from Sushi maki was after a disappointing experience last time and I am so glad that I gave them a second chance. The fried rice was so much better than before, much less oily, the onions tasted amazing and the taste was on point. Definitely earns a customer back!
Eating is usually delicious, service is okay could be better. When our server finally came to us today, it was friendly, professional and polite. Unfortunately, I ordered Wok fried rice and there was a rash like insects in my food. A gentleman came out to see about my complaint, asked to see the bug I pulled out of the rice and rested on an onion, he threw the onion in the bushes and offered me to make me a fresh plate that I refused to find nothing cheating about.
It used to be the place. I lived in Miami. Cantons had the best Honey Chicken; it was our way to Friday night thing. I just came to the city for a visit with my father and decided to take him to Cantons/Sushi Maki for lunch last week. The sushi was decent, but the Honey Chicken... it tasted like burned, baked chicken bites, I'd go as far as to say two days old chicken nuggets stayed in honey. It wasn't the meal I grew up with. I guess that's why Cantons went out of business (from business). I'm really disappointed, the loss of another Miami stack. If you get Sushi Maki, don't go the chicken for the sushi. *From today back (3 June 2022) and they composed our entire bill. I talked to the manager and he apologized, he admitted that the Honey Chicken hadn't lasted long. I appreciate the honesty and goodwill of my father and today. This simple act will make me come back in the near future. They get five stars, not for food, but for their willingness to be honest and fix what they were new was not known up to the standard of this restaurant for.
So disappointed about what this place has become. It was our favorite sushi spot and is now our least favorite. Although we give them our business and the opportunity to redeem each time, we are still so shameful about us. The menu was drastically reduced, portions much smaller and prices much higher. Yes, we get it, welcome the new USA. The soup that came with one of the meals was brought a few minutes after the arrival of the meal. No utensils, because our son does not use chiffel. Two of us had to wait about 5 minutes with our sushi rolls at the table because we have no soy sauce or soy sauce. There was 1 extra person next to the server and she could have been easily reliant on bringing us everything or refilling our water glasses that were empty for most meals. I give the doubt that the additional worker did not know much about sushi and/or was in training. Do not take any knowledge to take care of the part of our restaurant. So sad.
Eating is usually delicious, service is okay could be better. When our server finally came to us today, it was friendly, professional and polite. Unfortunately, I ordered wok fried rice and there was a rash like insects in my food. A gentleman came out to see about my complaint, asked to see the bug I pulled out of the rice and rested on an onion, he threw the onion in the bushes and offered me to make a fresh plate that I refused to find nothing cheating about.