Mcalister's Deli - Mount Prospect

Fantastic food and even better staff! I visited on July 21, 2023, and accidentally lost my wallet, but they returned it to me. I was really impressed by how seriously they took the situation. It's the little things that make a big difference. I will definitely be returning. Thank you once again for the wonderful food and amazing employees at the Mount Prospect location. Food: 5/5.

This McAlister's is very community friendly. It seemed like there were a lot of regulars around when I came. So that was nice. Great community atmosphere feel. However, I wish I could say the same about the service and food. Upon ordering, I felt rushed, the cashier wasn't paying attention to me or willing to help with my order. My order was input in incorrectly and when the manager had to come over and change it she gave me an attitude.I got my food at the table and I expressed at the register that I have a gluten allergy. So I ordered a gluten free meal. Unfortunately, my dish arrived with no utensils and crackers. Now I know that everyone doesn't know about gluten free...but I feel like they should have listened a little better. It also wasn't too crazy busy to miss that.Overall, I ordered a turkey club on gluten free bread and the gluten free chili. The club was ok. Of course the bread taste nasty, because what gluten free bread doesn't. But the chili was disgusting. Too spicy with hints of artificial watered down tomatoe sauce.I will definitely not be ordering from them again and the McAlister's in Schaumburg definitely provides better service and Vernon Hills as well.

Great flavor, sandwiches and ingredients are very fresh..!

Fast food deli. Had a Reuben and it was ok, nothing special. Sides were ok. If you're looking for a Bagel or Max and Benny's, it isn't. Won't return. Too many alternatives in the area.Food: 4/5

The atmosphere is fantastic, allowing you to order at the counter while they bring your food right to your table. The service is quick, and the staff is friendly. However, the standout feature is definitely the food. There’s a wide variety of options, and I’ve never had a bad meal here. Some must-try items include the broccoli cheddar soup, the unlimited soda and iced tea, and honestly, you can’t go wrong with any of their salads or sandwiches.