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Contribuir a la retroalimentaciónFor this to be in Napa, we expected a more professional level of service and atmosphere. We were a group of roughly 50 people and that was a common sentiment among many of them. Some of us had an adverse reaction to some of the food items and the resolve was to not serve our group food for the rest of our stay. It was very taxing on our support staff, who was supposed to be enjoying this retreat.
The lunch and dinner were not good. Food was not seasoned well and not appealing. The salmon was not done. They had some kind of rice pudding that looked like oatmaeal and absolutely no one touched it. The bacon and sausage was not cooked and very limp. I couldn't find one piece that I could eat.
I was not impressed with the service at all. The bartender was great but the waitress was rude. The food was okay, but not worth the time.Food: 3/5
The wine and the atmosphere were great. The food was disappointing. We had the grazing board which was stale, bland, and complete with a moldy strawberry. The Brussel sprouts were passable, but room temperature, untrimmed, and woody.Food: 2/5
So this morning I had the most delightful and delicious breakfast! But it was the service that was exceptional. Her name was Ms. A Joselyn? I would be amiss if I didn’t mention in a world now that has a shortage of staff and often those with limited hospitality skills. It was refreshing to have a well trained server?To the incredible director of Food Beverage your exceptional oversight and training of your staff is top tier!! Thank you to all the staff in what I shall call a redemptive post pandemic dining experience reset!!