Kung Fu Tea - New York

The staff did not inquire about the sugar and ice levels. My drink was excessively sweet and lacked enough milk tea.

1. Do Not save CARD info on Kung Fu Tea app!!!!!2. THEY DO NOT HAVE PHONE CALL SERVICE TO THIS LOCATION.I saved my card info so I can collect points but ended up being tragic.Somebody hacked my Kung fu tea account and try to spend almost $100 for three times on my debit card(via app) at this location. My bank caught it right away and tried to contact with the location but they don’t answer at all. I had to get new card and the app feels super fishy now. Super disappointing experience

I ordered the matcha milk bubble tea on April 16, 2023 and really enjoyed it. There may be a long line of customers waiting to order, but I would still recommend this location.

I ordered natar jelly and they gave us tapioca pearl. So I asked them to give mine again, and they DRAINED THE USED TEA AND REPACKAGED IT!!! So disgusting and even they didn't say sorry. I won't go again.

Probably the worst Kung Fu Tea location in the city that I've visited.First off, the bubble tea itself — it seems that many of the toppings beyond the tapioca pearls are quite stale. I've tried the nata jelly, aloe, oolohng tea jelly, etc. and the flavor was quite off, as if the toppings had gone bad.The tea itself is alright — probably the classic milk tea would be the only drink I would feel comfortable ordering here.The service has been quite poor during most of my visits — significantly worse than what I've encountered from other KFT locations.The location is very cramped, with hardly enough space for any more than a couple customers. Needless to say, there is no room for one to stay inside the store for any length of time.I've also ordered from the app several times for pickup, only to find that the location is actually closed and they neglected to update their hours. Getting a refund back on the order is also a huge inconvenience, requiring multiple emails with support that are often not responded to in any timely manner.I would strongly suggest visiting any of the many other bubble tea shops nearby instead.